Help & FAQs

What Huggle size is right for me?

  • The Huggle is cut very generously, so it fits as many body types as possible.
  • The sleeves are extra long so you can either snuggle your hands into them or fold them up.
  • Sufficient length is crucial for the comfortable sleeping bag function!

Size classification according to body height:

S: ≤ 1.40 m < 1.60 m

M: ≤ 1.60 m < 1.80 m

L: ≤ 1.80 m < 2.05 m

How do I wash my Huggle?

The Huggle is machine washable at 40 degrees.

The Huggle does not want to go in the tumble dryer!

You can find the care instructions in the small patch pocket, under the Huggle logo.

Returns & Exchanges

If the Huggle is unused, you can return or exchange it. Please inform us at contact@huggle-berlin.com and send the Huggle to the following address:

Huggle Berlin GmbH, Lynarstraße 7, 13353

Once the Huggle has been received and checked by us, the purchase amount will be refunded immediately or a new Huggle will be sent to you.

The buyer bears the costs for the return shipment; we will cover the costs for sending a new Huggle in case of an exchange.

Unfortunately, we occasionally receive heavily soiled Huggles as returns. The Huggle is not a disposable product! In case of heavy soiling, we reserve the right to deduct the costs for professional cleaning of €27 from the refund amount.

Delivery

Shipping is secure and fast with DHL directly from Berlin. All orders are processed within 48 hours on weekdays and handed over to DHL as quickly as possible after receipt of payment.

Delivery within Germany is generally free of charge. The delivery time for an order within Germany is 3-5 working days.

International EU delivery:

Shipping costs to EU countries are based on the current DHL prices and will appear at the end of the checkout process.

Since the Huggle is relatively heavy (e.g. compared to a T-shirt), shipping abroad is unfortunately a little more expensive. We ask for your understanding.

Worldwide delivery:

If you are unable to complete the checkout process from your country, please contact us at contact@huggle-berlin.com

We will find a solution!

Payment methods

If you cannot or do not wish to use any of the offered payment methods, you always have the option to pay by bank transfer.

To do so, please simply send an email to contact@huggle-berlin.com or use the contact form.

I love my Huggle! Where can I share pictures of us?

The Huggle is happy when its customers post pictures of themselves in their Huggle on social media. You are welcome to tag it on the respective platform.

Not on social media? No problem! Just send your photo to contact@huggle-berlin.com

Question not answered?

Please contact us at contact@huggle-berlin.com or use the contact form.

We will get back to you within 2 days.

Production & Materials

Materials

Only high-quality materials are used for the Huggle: from the fabrics and zips to the buttons.

- Anti-pilling lambskin fleece

- OEKO-TEX® STANDARD 100

- 100% polyester

- Quality zips from Heiligenstädter

- vegan buttons

Fair Production & Short Supply Chains

The Huggle is manufactured in southern Poland under fair working conditions. This means short transport routes and European safety standards are guaranteed.